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All deliveries are made through Royal Mail tracked mail for small items, and through the DPD or DHL courier network for larger items. All items are tracked.

Delivery is normally made in two working days, unless the item specifically quotes a longer period, such as when the item has to come from our European warehouse.

All items are sold with our No Quibble guarantee.

Returns are accepted within the first 30 days of receipt, and must be in unused condition, in the original packaging.

More details can be found on our website by searching 'returns'.

We accept a large number of payment methods. 

These include virtually all debit and credit cards by Visa and MasterCard. Also Apple Pay and Google Pay, as well as ShopPay.

Klarna, a popular credit terms method, is also offered.

We use Shopify, a world wide retail web system, to process your order and payment securely.

Batela is driven by the sea, and all things nautical. We supply over 200 small stores around Britain with our Sea Style products, and are pleased to also make them available through our web site.

The sea is our inspiration. We cherish the way it sounds, the way it smells, the way it reflects the sky. Its’ vastness is as impressive as it is intimidating. It embodies our deepest desire for adventure and wanderlust.

Batela is a family owned business and has traded since 1991.